Position overview:
the stock controller partners with the store operations and sales team as well as management to execute all operational duties and ensures compliance with company procedure.
responsibilities:
• ensure the moncler usa service standards are executed consistently
• manage inventory, shipping and receiving procedures
• provides customer service to customers in regards to repairs and return of merchandise
• achieve inventory level accuracy including upt updates
• ensure stock/product both back of house and front of house are maintained to operations guidelines
• effectively supports all store staff to comply with all company initiatives (inventory maintenance, back-of-house operations procedures, etc.)
• oversee incoming and outgoing shipments and guide staff for store inventories
• partners with all stock associates to maintain accurate inventory levels at all times
• adheres to all company operational policy and procedures as established by the retail operations manager
• additional responsibilities as assigned
qualifications:
• minimum of 2 years retail operations experience
• prior experience in luxury retail preferred
• proven track record of successful inventory count, maintenance and availability reports
• proficient computer knowledge (ms word, excel and outlook)
• college degree preferred eligibility requirements:
• must have authorization to work in the country of employment
• must be willing to work overtime with short notice
• must be 18 years or older
desired characteristics:
• results-driven and customer focused
• ability to communicate with co-workers and customers alike
• possess strong leadership qualities and can drive a team
• possess strong attention to detail and can work with numbers
• ability to read and analyze reports and perform fundamental calculations
• ability to move or handle merchandise and boxes throughout the store, generally weighing 0-40 pounds
• ability to operate and use all equipment necessary to run the store
• ability to work varied hours and days to ensure store is fully operational
• ability to stand and walk for majority of a 40-hour work week