*company description*
*description*
*please submit your resume in english*
- a strong mastery of the english language.
- a intermediate level of computer literacy.
- experience working with digital tracking systems and meticulous attention to detail.
- the ability to work afternoon, night, and weekend shifts as required.
the main tasks associated with this position include:
- ensure customer expectations are communicated to all drivers.
- monitor delivery activity to ensure productivity, update customers with eta's respond to tracing inquires.
- planning and setting up the delivery activities (pickup/delivery numbers, appointment times), specifically around appointments and routing.
- data entry for customer orders and dispatch updates.
- maintain a professional and respectful approach with the drivers and customers in all your interactions.
- ensure driver hours are updated as required.
- work to ensure dispatch is consistent, fair and reasonable in a team approach.
- knowledge of north american geography and traffic.
- periodic weekend required.
- coordinates driver schedules (start time and logs hours) in order to accommodate customer requirements and business volumes.
- ensures trucks are loaded with appropriate scheduled contents and gives the driver-related documentation/customer information/directions/special instructions.
- update customers as required.
- track shipments using gps tracking systems.
- input and update load information into tms.
*qualifications*
*education*: high school diploma required.
*skills*:
- competency and knowledge of ace/aci manifest, filing, and customs coordination including troubleshooting.
- proficiency working with sylectus, border connect, samsara, navisphere.
- experience in brokerage and book freight as required
- ability to work both independently and within a team.
- extremely organized and detail oriented.
- must possess a strong work ethic.
- able to effectively communicate both verbally and in writing.
- self-motivated, ambitious and results driven.
*job types*: full-time, permanent
*salary*: from $11,638.32 per month
application question(s):
- can you read, write, and speak english fluently?
*experience*:
- transportation: 1 year (preferred)