*role and responsibilities*
- as a support engineer, you be responsible for resolving any data issues, admin activities reported by the business users and delivering enhancements as required by business users.
- be part of a global team and deliver solutions collaboratively
- adhere to slas and processes.
- work actively fixing issues as raised in production.
proactive analysis, validation & fixing of business data issues and/or issues with the platforms.- participate in system migrations, upgrades, releases and deployments.
- coordinating with digital experience it, business stakeholders and dev team for identifying issues and participate in the fix.
- document procedures and any other important issues.
- participate in project enhancements and project storming ideation.
*essential skills and experience*
- technical knowledge in java core and java ee—2-3 years experience.
- knowledge on sql, web services (soap and rest), html, xml, json, javascript core.
- knowledge on client-server model
- knowledge with mvc pattern
- experience on linux/unix, http/https, network.
- experience in code repositories such as git and/or bitbucket.
- excellent end-to-end troubleshooting skills in web/java related technologies.
- excellent communication and interpersonal skills
- excellent spoken and written english language skills
- able to grasp and understand new technologies and concepts.
proactive approach to problem solving
- ability to prioritize, sense of urgency
- master's / bachelor's degree or equivalent in computer science
be willing to learn technologies as required.
- be willing to work in a support project.
*desirable skills and experience*
- knowledge and experience in content management systems (preferably adobe experience manager 6.5).
- knowledge on web services validation tools, such as soap ui and/or postman
- knowledge on apache web server, load balancer, caching, cdn, dns, etc.
- knowledge on it service management tools, such as service now.
- java - design patterns
- sql2
- antipatterns
- jira/scrum methodology
- sql - databases - triggers, stored procedures, functions
- it experience in pharma domain
*why astrazeneca?
*
at astrazeneca when we see an opportunity for change, we seize it and make it happen, because any opportunity no matter how small, can be the start of something big.
delivering life-changing medicines is about being entrepreneurial - finding those moments and recognizing their potential.
join us on our journey of building a new kind of organization to reset expectations of what a bio-pharmaceutical company can be.
this means we're opening new ways to work, pioneering cutting-edge methods, and bringing unexpected teams together.
interested?
come and join our journey.
*so, what's next!
*
are you ready to bring new ideas and fresh thinking to the table?
brilliant!
we have one seat available, and we hope it's yours.