.do you have a passion for all things open source and the drive to be one of the best dbas in the world?
this is a unique opportunity to work with an elite team that is solving some of the most challenging customer problems.
we are remote-first and offer the amazing experience of working with a global team of experts.in the managed services department, customers count on us to keep their postgresql databases running and we are vital to the success of their business.
with 24/7 coverage, we are able to deliver the highest quality support to customers around the world.
from incident and outage handling through a variety of projects executions to proactive recommendations for environments' improvements - these are our objectives that aim at customers' satisfaction and translates to customers' business results.
*what you will do*:- troubleshoot and resolve customer issues of moderate complexity related to their postgres environments- develop relationships with customers, comprehend and fulfill their needs, and maintain their satisfaction through regular communication and engagement with their environments- perform technical work that requires planning and scheduling to ensure the best possible solution is delivered on time- react on incidents and provide solutions aimed at maintaining environments' stability, performance, and scalability- work in a fast-paced environment where we are responsible for companies' most critical systems