About our offer
you process seat reservations in case of aircraft changes and inform the customer of this;
you process manual seat reservations for passengers with special assistance (children traveling alone, passengers with reduced mobility, etc.)
you process requests for flights with tui fly
regarding:
extraordinary
baggage
medical requests and
oxygen
dangerous goods (transport of batteries, weapons,
etc.)
transport of manual and electrical
equipment
request for adapted rooms or transfer for passengers with reduced
mobility
quickly and correctly handle these changes and problems before
departure
if necessary, you look for a suitable
alternative;
you are responsible for handling files in order to quickly offer customers a suitable solution/answer and to guarantee high customer satisfaction;
informing and advising the departments
involved;
following a shift in the flight program, a number of flights are being changed and the
previously
made seat reservations must be placed on the new
device.
you will receive a request for a passenger with reduced mobility who would also like an
adapted
room and
transport.
the request you made 2 days ago for an adapted room is unfortunately no longer available in
the
desired hotel.
…