2+ years experience in working in an operations and/or service environment.
- fluency in english (written and conversational)
- completed bachelors degree.
the delivery station learning coordinator works with operations managers, area managers, production assistants to coordinate all associates onboarding activities for the site.
#amazonmexico
key job responsibilities
- coordinate ambassador identification program and track new hire onboarding and ambassador audits
- coordinate site associate experience week program and assigning learn before doing plans for operations
- track learning curve and continuous improvement metrics at the site level
- audit powered industrial equipment training program and trainer standard work
- execute training programs for both seasonal and permanent trainers
- coordinate and facilitate any training related programs
- manage ticketing system and ensure tickets are closed within expected timeline
- develop and track effectiveness of training programs, including orientation.
monitor adherence to the established training programs to ensure standard work in the training programs
- actively seek ongoing skill development (i.e., participating and conducting skill classes, cross-training, etc.)
- document feedback results to help the learning department identify strengths as well as area of improvement
- assess development needs for individuals and groups
- fully understand workflow and daily production goals
- ability to solve problems: react quickly and productively, serving as a resource for specific problems and undertaking the appropriate steps to resolve
- balance and prioritize multiple tasks
- maintain a positive attitude and presence on the floor
general escobedo, nle, mex
- bachelors degree in engineering, administration or similar with continuous improvement methodology knowledge.
- experience leading multidisciplinary groups
- green belt certification (optional)
- engage multi-tasking in a fast-paced, high-energy environment
- support project improvement events to achieve business goals with short and long term results.
- offer feedback effectively related to standard
- process adherence
- deliver training solutions, if necessary for deploy projects and increase adoption
- analyze metrics and identify deviations creating clear improvement plans