English at 90% is required.- fluent in spanish and english (written and verbal).- minimum of 3 years of experience as a freight broker.- strong knowledge of the transportation industry ranging from import, export, cross border, port terminals, and or supply chain.- knowledge of united states transportation regulations, compliance, geography, and markets.- effective negotiation and communication skills, ability to multitask, and a strong sense of urgency.- experience in transportation sales and account management.- effectively manage customer and carrier relationships.- proficient with computers including using transportation management software for dispatching and tracking shipments.- proficient with but not limited to: outlook, teams, excel.- ability to work in a fast-paced and pressured environment.- source and secure new transportation lanes, carriers, and customers for freight transportation.- understand market conditions and analyze information to make timely and effective decisions.- use effective negotiation and sales strategies in discussing pricing and selling services with the customer.- negotiate rates and terms with carriers aligned with pre-determined company rate tables.- dispatch drivers for u.s.
domestic shipment pick-ups and deliveries.- coordinate and schedule shipments, ensuring timely delivery.- develop and maintain positive customer and carrier relationships.- promote compliance with dot regulations and establish internal policies and guidelines.- resolve any issues or delays in transportation, ensuring customer satisfaction.- maintain accurate records of all transactions and communications.- responsible for growing and retaining a customer portfolio.- cultivate opportunity to meet & exceed monthly net revenue and volume expectations.- understand negotiated payment terms and processes and ensure timely invoicing through monthly reviews.- established effective working relationships with internal departments.- report and present key performance metrics to executives.- other duties or responsibilities, as assigned, according to the team and/or country specific requirements.other points of interest:- christmas 'aguinaldo' bonus- direct deposit- paid vacation- office space available- remote work can be considered.pay: $35,000.00 - $45,000.00 per month*experience*:- broker or related: 3 years (required)*language*:- english (required)work location: hybrid remote in 22010, josé clemente orozco -1a, zona urbana rio tijuana