Collections analyst.
what will you do?
the collections analyst ensures invoices are paid in a timely manner, coordinates the collection of past due payments, and determines high risk customers by analyzing their credit limit to open account balance.
how will you do it?
-coordinate collections calls and emails for accounts that are past due
-analyze risk comparing credit limit to open balance
-minimize exposure for high-risk customers
-identify disputes on accounts and turn over to resolver
-finish daily collections tasks on collections erp.
-send out welcome information for new accounts
-fill out credit inquiries for customers
-inactivate dormant accounts
-prepare accounts for litigation team
-prepare aging’s, send and reprint invoices
-contact customers for remittance information for cash application purposes
- prepare weekly reports of ar accounts and internal scalation with your team.
-other duties as assigned
what do we need?
-advanced english level (mandatory)
-intermediate french level (plus)
-developed data analytic skills.
-prior collections and risk assessment experience
-demonstrated ability to carry out assignments to their completion
-provide excellent customer service
-ability to establish and maintain effective working relationships with employees and managers
-proactively establish and maintain effective working team relationships with all support departments
- proficient with microsoft office products including; word, excel, powerpoint, outlook, etc.