Ensures to deeply understand the client/business requirements and the users/customers needs.
work closely with customer support, user interface design and software development teams.
be involved along the entire digital products lifecycle, in order to ensure the improvement of user-centric experiences.
to design user interfaces and content strategies.
*main responsibilities*:- establish and maintain a corporate ux strategy (ux guidelines and standards).- tools and practices maintained and used to deliver ux services- user research, personas, market research- empathy maps, user journeys- experience maps- usability testing, a/b testing- information architecture, card sorting- wireframes- heuristic review- support projects with ux and ui tasks- stay updated on the best ux practices and methods- ownership of creating a ux corporate culture- document and support the execution of ux analysis processes- design systems management*position challenges*:- manage various conversations and projects with different departments and roles- work with an international team.
*qualifications*:- fluent spanish and english- bachelor's degree and master's degree in one of the following areas: graphic design, information systems, marketing, business management.- +4 years of uiux related experience.- sketch/figma, invision- public speaking, presentation skills, empathetic, good listener.
*internal/external relations*:*internal*:- business evolution & consulting services- digital services- global data science- regional teams- scrum teams- corporate communications- product management- user engagement- various business units (e.g.
sales, human resources)- external:- various ui/ux agencies- cemex customers*cemex diversity and inclusion statement*:at cemex, we recognize the diversity of the world in which we live and in which we do business.
we respect diversity, we address the inclusion and non-discrimination of any talented person, regardless of gender, physical ability, age, sexual orientation, culture, ethnicity, religion, political affiliation, marital status, pregnancy / maternity / paternity and nationality.
we promote a culture of equity for the construction of a sustainable business and the well-being and development of cemex employees.