.*job number* 23121568*job category* sales & marketing*location* the st. Regis punta mita resort, lote h-4, punta de mita, nayarit, mexico*schedule* full-time*located remotely?* n*relocation?* n*position type* management*job summary*the position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.*candidate profile*education and experience*- 2-year degree from an accredited university in business administration, marketing, hotel and restaurant management, or related major; 3 years experience in the sales and marketing or related professional area.or- 4-year bachelor's degree in business administration, marketing, hotel and restaurant management, or related major; 1 year experience in the sales and marketing or related professional area.*core work activities*building successful relationships that generate sales opportunities*- works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.- builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, fam trips, trade shows, etc.- develops relationships within community to strengthen and expand customer base for sales opportunities.- manages and develops relationships with key internal and external stakeholders.- provides accurate, complete and effective turnover to event management.*managing sales activities*- participates in sales calls with members of sales team to acquire new business and/or close on business.- executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).*using knowledge of market trends and target customer information to maximize revenue*- identifies new business to achieve personal and location revenue goals.- understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.- closes the best opportunities for the location based on market conditions and location needs.- gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.*providing exceptional customer service*- supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.- services our customers in order to grow share of the account.- executes and supports the company's customer service standards