The e-commerce support intern will provide key assistance in the team's operational management, ensuring that logistics, content, and reporting processes are carried out efficiently.
their role will contribute to the optimization of workflows, facilitating the tracking and coordination of samples for content, orders, and returns, as well as the collection of strategic data.responsibilities:logistics and sample trackingassist in tracking and managing product samples sent for shootings, influencers, or content production.coordinate the receipt and dispatch of products, ensuring they reach their designated destinations on time.maintain an updated database with the status of each sample, preventing losses or delays.track orders and returns, gathering relevant order information.manage fulfillment data for orders and update statuses in the corresponding platforms.monitor daily shipments and share the information with the relevant teams.manage the receipt of returns.collect data to facilitate reporting.planning and coordination of shootsassist in the logistics of shoots, ensuring that products are organized and ready for content production.
ensure proper documentation and labeling of products to facilitate their identification and order.assist in planning the shoot calendar, aligning the availability of the team, locations, and delivery timelines.assist in the collection and generation of performance reports in key areas such as conversions on shopify, social media engagement, and campaign results in klaviyo.keep tracking dashboards updated to enable more agile decision-making.analyze trends and opportunities in sales data, traffic, and product performance.e-commerce and catalog supportassist in uploading and updating products on shopify.ensure product listings have correct images, optimized descriptions, and up-to-date prices.collaborate with the team on ux/ui improvements to ensure smoother navigation on the site.assist in managing content for social media, ensuring that the images and videos are appropriate.oversee the flow of scheduled posts on platforms like meta, tiktok, and klaviyo.help coordinate with influencers, ensuring product deliveries and compliance with agreements.requirements:strong organizational skills and attention to detail to manage multiple tasks.proficiency in excel for reporting and basic analysis.interest in e-commerce, digital marketing, and content production.ability to adapt and work effectively in a team.intermediate english level (preferred) for managing inputs from international platforms.seniority levelassociateemployment typefull-timejob functionretail apparel and fashion#j-18808-ljbffr