*technical product management*
*role purpose* the technical product management job is accountable for enabling the technical development and run-time operation of products and services within a product group or a set of development teams.
*main activities*:
- work with product owners and devops teams and responsible for the delivery, on-going success & continuous improvement of a discrete set of products or business services, or shared products/platforms/environments that are used/consumed by other devops teams
- accountable with the head of architecture product/product lead to review requirements from a testability perspective and formulate the non-functional testing strategy
- accountable together with security specialists or product owner to formulate the security testing strategy
- accountable for ensuring compliance of the products and services with mandatory and regulatory requirements, control objectives in the risk and control framework and technical currency (in line with published standards and guidelines) and, with the architecture function, implementation of the business imperatives
- accountable for ensuring that all activities performed by teams adhere to the relevant prevailing data standards and data controls
- work with the product owner to ensure that work is de-constructed and translated into development activities across teams
- accountable for the creation and management of epics, backlog management and prioritisation across teams and for conformance to the it operating model with regards to agile and technology practices
- accountable for ensuring that all activities performed by teams adhere to the relevant service management standards, and high data quality exists in service management systems of record
- work with product owner & team to ensure that the lead time to deploy changes is continuously improving and benchmarks appropriately across other functions within the devops team
- work with product owner & team to ensure that high levels of automation are implemented and maintained across the teams
- work with product owner & team to ensure that service levels are maintained and improved
- ensure the cost base for the products and services is managed in line with controls applied by the head of product technology and associated chief information officer (cio) function
- participate as part of the devops leadership team in ensuring consistent process and practice is maintained across the devops team
- accountable for ensuring that test strategies across devops activities are in place across teams for the products they support
- ensure that the product test strategy includes test automation, test data and environments - including virtual services
- establish a digital environment and automate processes to minimize variation and ensure predictable high quality code and data
- keep up-to-date and have expertise on current tools, technologies and areas like cyber security and regulations pertaining to aspects like data privacy, consent, data residency etc.
that are applicable
- ensure service resilience, service sustainability and recovery time objectives are met for all the software solutions delivered.
- developing and uplifting team overall capability aiming for end to end delivery responsibility.
- talent management and succession planning
requirements
*requirements*:
- qualification in information technology
- 5+ years' experience in managing and leading teams in a demanding technical environment
- experience of growing, developing and curating high performance teams
- familiar with supporting a global community of it and business stakeholders with adaptability of schedules to meet needs
- demonstrated success in project/management methods and techniques
- knowledge and experience in all phases of the software development lifecycle and/or itil
- knowledge and experience in agile and devops development practices
- ability to manage multiple challenging stakeholders globally with conflicting priorities.
- knowledge of financial industry
- vendor management experience and proven experience in managing outcomes.
- knowledge of hsbc policies, processes and procedures is an advantage
- knowledge of hsbc support protocols, including ins, gsd, pirs, breakglass change orders
- knowledge of new and emerging technologies such as cloud, bigdata, ai etc.
- proven experience in financial planning and management including budgeting for the team with different business units.
- experience in a transformation programs
hsbc is committed to building a culture where all employees are valued, respected and where their opinions count.
we want to build a culture where our employees are comfortable in bringing their whole self to work, regardless of gender, age, sexuality, ethnicity, disability, religious belief, background, and any other aspect of personal difference.
at hsbc we are oriented towards guaranteeing gender equality and constant training for our employees as well as the prote