We currently have a career opportunity for a senior servicenow developer to join our team located in monterrey, mexico.
as a senior servicenow developer, you will participate in all aspects of the software development lifecycle which includes estimating, technical design, implementation, documentation, testing, deployment, and support of applications developed for our clients. As a member working in a team environment, you will take direction from solution architects and leads on development activities.
perficient is always looking for the best and brightest talent and we need you! We’re a quickly growing, global digital consulting leader, and we’re transforming the world’s largest enterprises and biggest brands. You’ll work with the latest technologies, expand your skills, and become a part of our global community of talented, diverse, and knowledgeable colleagues.
responsibilities:
* participate in technical planning & requirements gathering phases including design, coding, testing, troubleshooting, and documenting engineering software applications.
* ensure that the technical software development process is followed on the project, familiar with industry best practices for software development.
* participate in servicenow implementations.
* demonstrate the ability to adapt and work with team members of various experience levels.
qualifications:
* great communication skills.
* 5+ years of servicenow development experience, with at least 3+ years specializing in itom.
* strong knowledge and experience in servicenow discovery, service mapping, event management, cloud management, and cmdb architecture.
* deep understanding of service graph, csdm (common service data model), and ci relationships.
* hands-on expertise in configuring and optimizing mid servers, probes, and patterns.
* experience with javascript, glide api, rest/soap apis, and web services.
* proficiency in servicenow orchestration and automation frameworks.
* strong background in networking, cloud environments (aws, azure, gcp), and infrastructure components.
* experience integrating itom solutions with monitoring tools (e.g., splunk, solarwinds, dynatrace, cisco intersight, alertsite).
* solid understanding of itil frameworks, enterprise it operations, and best practices.
* strong analytical, problem-solving, and communication skills.
* ability to work independently and collaboratively in a fast-paced environment.
preferred qualifications:
* servicenow certified implementation specialist – itom (discovery, service mapping, event management, etc.).
* servicenow certified application developer (cad).
* knowledge of ai ops, machine learning, and predictive intelligence within servicenow.
* experience with servicenow cloud management (cloud discovery, governance, automation).
* familiarity with devops practices, ci/cd pipelines, and agile methodologies.
perficient full-time employees receive complete and competitive benefits. We offer a collaborative work environment, competitive compensation, generous work/life opportunities, and an outstanding benefits package that includes paid time off plus holidays. In addition, all colleagues are eligible for a number of rewards and recognition programs including billable bonus opportunities. Encouraging a healthy work/life balance and providing our colleagues great benefits are just part of what makes perficient a great place to work.
who we are
perficient is a leading global digital consultancy. We imagine, create, engineer, and run digital transformation solutions that help our clients exceed customers’ expectations, outpace competition, and grow their business. With unparalleled strategy, creative, and technology capabilities, our colleagues bring big thinking and innovative ideas, along with a practical approach to help our clients – the world’s largest enterprises and biggest brands succeed.
what we believe
at perficient, we promise to challenge, champion, and celebrate our people. You will experience a unique and collaborative culture that values every voice. Join our team, and you’ll become part of something truly special.
we believe in developing a workforce that is as diverse and inclusive as the clients we work with. We’re committed to actively listening, learning, and acting to further advance our organization, our communities, and our future leaders… and we’re not done yet.
perficient, inc. proudly provides equal employment opportunities (eeo) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws.
disability accommodations:
perficient is committed to providing a barrier-free employment process with reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, please contact us.
disclaimer: the above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification. Management retains the discretion to add or change the duties of the position at any time.
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