*job title*: administrative assistant (remote) bi-lingual*location*: outpatient substance abuse treatment facility, perth amboy, nj*job overview*:*key responsibilities*:*client engagement*:- make follow-up calls to discharged clients to encourage re-engagement in treatment for those who have relapsed.- coordinate with the clinical team to schedule re-intake or appointments for returning clients.
*marketing and outreach*:- make marketing calls to referring agencies, private clinicians, and other stakeholders to promote services and build relationships.- collaborate with the marketing team to identify new referral opportunities and expand outreach efforts*intake and eligibility management*:- monitor schedules to ensure that new intakes are scheduled promptly and efficiently.- verify client eligibility for treatment based on insurance or payment arrangements.- track client attendance and ensure clients are attending the program as per their level of care.
*clinical documentation oversight*:- ensure counselors are completing and submitting clinical notes and documentation on time.- coordinate with the clinical supervisor to monitor and report any delays in documentation.
*general administrative duties*:- handle phone calls, schedule appointments, and provide remote support to clients and staff.- maintain client files and records, ensuring that all documentation is stored correctly and kept up-to-date in ehr.- support the management team with remote operational tasks, including data entry, report generation, and meeting coordination.
*qualifications*:- high school diploma or equivalent (associate's degree or higher preferred).- 2+ years of administrative experience, preferably in healthcare or substance abuse treatment.
*key competencies*:- compassionate and empathetic demeanor, especially when dealing with clients in recovery.- ability to work independently in a remote setting.- strong problem-solving and decision-making skills.- experience with marketing or outreach is a plus.- experience in remote work environments.- excellent communication skills, both verbal and written.- strong organizational skills with the ability to multitask and prioritize tasks.- proficiency in microsoft office suite (word, excel, powerpoint).- familiarity with electronic health records (ehr) systems is a plus.
*work hours*:full-time, remote, monday through friday, with flexibility for occasional after-hours tasks.
*reports to*: the presidentapplication question(s):- have you worked from home before?- do you have a working laptop with 8 gb ram and fast speed internet of at least 50 mbps?
*experience*:- microsoft word: 5 years (required)- microsoft excel: 5 years (required)*language*:- english fluently (required)- spanish fluently (required)work location: remoteapplication deadline: 20/09/2024