Through our dedicated associates, conduent delivers mission-critical services and solutions on behalf of fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
responsibilities:
1. manages the development and growth of operation analysts to advance the divisional missions and objectives.
2. oversees recommendations of the operations analysts team related to operational dashboards, slas, operating procedures, governance structures, and metrics for process and cost improvements.
3. educates to enhance capabilities of soft skills, technical skills, and business domain knowledge to the team.
4. supports hiring of personnel and performs performance reviews.
conduent is an equal opportunity employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
#j-18808-ljbffr