Electrification pre-sales support
at abb, we are dedicated to addressing global challenges. Our core values - care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - drive our aim to empower everyone to create sustainable solutions.
this position reports to el sales support special.-sales process.
your role and responsibilities
in this role, you will support the sales organization and its customers in determining the most technically appropriate and cost-effective solutions.
you will serve as a key technical resource in your assigned area, showcasing expertise by preparing technical descriptions for applied products and technology.
the work model for this role is #l-hybrid.
main responsibilities:
* provide pre-sales support for abb electrical distribution and control products.
* promote abb sales opportunities by providing timely competitor-to-abb product cross-reference support.
* assist customers and sales with accurate product selection for intended application use (form, fit, and function).
* interact with technology (r&d), supply chain (factory), and product management to provide commercial solutions for customers.
* work cross-functionally with global teams.
* document customer cases and actions using case tracking tool, salesforce.
* answer customer phone calls as needed.
qualifications
to be successful in this role, you will require:
* bachelor of science degree in electrical, mechanical, or other engineering or relevant equivalent experience.
* minimum of 5 years experience with abb and ge products.
* in-depth knowledge of abb and ge residential, distribution, and control products, including load centers, transformers, modular metering, industrial breakers, panel boards, motor control, pushbuttons, safety switches, and programming modbus.
* strong team orientation and strong interpersonal skills.
* strong oral and written communication skills to effectively communicate in english with us customers via the phone and email.
* ability to work with all levels of the organization.
about us
we value people from different backgrounds and believe that our diverse perspectives make us stronger. If you're passionate about creating sustainable solutions and want to be part of a dynamic team, apply today or visit www.abb.com to learn more about us and the impact of our solutions across the globe.