Telemarketing sales agent
telemarketing sales agent
apply locations: mexico city
time type: full time
posted on: posted 4 days ago
job requisition id: jr2405796
the telemarketing sales agent is a professional who specializes in prospecting, identifying needs, and selling the aig insurance that best meets the prospect's needs, as well as ensuring the receipt of the policy, its collection, and the introduction of the customer into the aig family.
the sale of new auto policies through cc telemarketing team in mexico represented usd 2,308,443 in annual premiums for aig mexico in 2023 and this equates to an average annual premium of $150,000 usd per telemarketing sales agent.
about aig:
american international group, inc. (aig) is a leading global insurance organization. Aig member companies offer a broad range of property-casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals to protect their assets and manage their risks.
about the position:
the telemarketing contact center from mexico team works together with direct marketing and car subscription to execute the local strategy generating and obtaining leads through digital channels which the telemarketing must contact, advise, and sell personal lines policies. Each telemarketing sales agent achieves an average goal of 47 new auto policies per month, which equates to 564 new policies per year.
activities and skills:
* identify prospects' needs and link them to our products' features, ensuring that our sales are made with quality and efficiency on every call.
* manage multiple tasks with control and organization in daily activities.
* excellent verbal and written communication skills.
* ability to analyze data and performance, with a focus on improvement of existing processes.
* ability to adapt and learn new sales methodologies and tools.
* ability to tolerate frustration, work under pressure, and meet short-term objectives related to operational needs.
* available from 8:00 am to 9:00 pm from monday to saturday.
experience:
* experience in telephone sales with outbound calls.
* mexico insurance product knowledge.
* knowledge of cross-selling, objection handling, creating high impact scenarios for all the prospects.
* shift rotation flexibility.
* microsoft office knowledge: excel, word, outlook.
* schedule availability from monday to saturday.
* professional and good verbal skills with a high preference for selling.
reimagining insurance to make a bigger difference to the world
aig is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers.
welcome to a culture of belonging
we’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions, and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities, and employee resource groups (ergs).
aig provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
aig is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.
functional area: op - operations aig seguros mexico s.a. De c.v.
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