Job description
the inside sales consultant is responsible for generating sales opportunities via phone and receiving different lead sources. This includes engineer leads that require proposing and closing the sales.
you will be proactive in nature and feel comfortable selling from the desk and carrying out key actions to close sales in line with your target and quota. You will contact contract renewal customers 90 days in advance and look for cross selling and upselling opportunities.
you will lead with all field-based leads and service recommendations that need proposing and closing with the customer. Capturing the sales life cycle in our crm system. You will also work from defined customer lists, promoting the johnson controls service value proposition to building owners, facilities managers, and it managers.
key aspects of this role include:
* create proposals through cpq/pricing tools/service selection tool
* partner with gcoe and local area team for onsite asset counts/site details/guidance on pricing
* manage a set of contract renewals to upsell and cross sell across the base and be responsible for retention across these contract renewals
* look for digital opportunities across the base and upsell where appropriate
* capture & update all actions in sfdc
* weekly call blitzes and follow up on submitted proposals
responsibilities will include outbound calling for follow up, identifying markets with large backlog of unsold products and focusing attention to drive activity.
we are looking for a self-starter who is service-minded, customer centric, and has excellent verbal and written communications skills. Ability to multi-task, prioritize, and manage time effectively is required along with a high level of integrity and resilient temperament.
requirements:
* minimum of 2 years of inside sales, telemarketing selling, or business experience
* undergraduate degree or 2 year degree & relevant experience
* proficiency with ms office programs (ms word, excel, powerpoint, outlook) and internet-based software
* able to demonstrate active listening skills and customer empathy
* analytical skills and detail orientation
preferred qualifications include an undergraduate degree in business, electronics, mechanical or electrical engineering and track record of over-achieving goals.