Job discipline description builds and maintains effective long-term relationships and a high level of satisfaction with key senior-level decision makers and influencers at an assigned group of customer accounts that may include major strategic customers within a geographic or industry focus | identifies, develops and typically closes new sales opportunities | creates demand for the organization's products and services by raising their profile with customers | achieves revenue targets by increasing revenue spend per account | may conduct regular status and strategy meetings with the customer's senior management to understand their needs and link them to the organization's product/service strategies | responsibilities are within the account/relationship management function as a generalist or in a combination of disciplines general profile has a solid understanding of business, financials, products/services, the market and the needs of assigned accounts; may help develop colleagues' understanding; may be recognized as an expert in an area has authority/opportunity to set and negotiate product/service terms manages a medium domestic territory recommended skills functional knowledge: develops and applies broad and special knowledge of products and solutions; deploys new and multiple sales techniques business expertise: interprets internal/external business issues and translating them into changes in own activities to react to these business issues leadership: acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements.
may act as team lead of small teams problem solving: solves complex problems; takes a new perspective on existing solutions impact: impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies interpersonal skills: presents and explains different products and solutions; overcomes potential objections
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