*support assistant program (sap) - subscriber service delivery (ssd)*full timeaguascalientes, mx*innovate with benchmark digital as a ssd trainee*are you ready to innovate the future? At benchmark digital partners, we innovate the future every day by providing our customers with environmental, social & governance (esg) best-practice digital transformation software solutions! From our incredible team members & leadership and the collaborative spirit of our subscribers and partners, to the continuous innovation in leveraging new technologies like artificial intelligence, machine learning, and iot, a career at benchmark digital partners means using your skills to develop fresh ideas and initiatives. Our global employees work together seamlessly, combining our collective creativity and passion to meet and exceed the expectations of our customers.we work with incredible brands like general electric and whirlpool among many others that trust our solutions & services.*benchmark digital benefits*we offer all our full-time employees a competitive package of compensation and benefits, including vacation and paid-time-off; company-sponsored grouphealthcare and life insurance plans. We also pride ourselves on our friendly, diverse and welcoming work atmosphere. Plus, our team events and office-wide initiatives keep us feeling invigorated and ready to tackle any challenge.*about benchmark digital partners*benchmark digital subscribers*worldwide: colgate, general electric, grainger, ineos, ingersoll rand, l3harris, nbcuniversal, reynolds, wayfair, whirlpool*responsibilities*- execute transactional activities to support subscriber services leads and managers locally.- elaborate draft support responses for transactional activities on basic apps support.*education*- bachelor's degree in it and industrial engineering fields or similar.*qualifications & experience*- 1-year relevant experience- advanced english written and verbal communication skills- time management and organization skills- adaptability, able to work on a fast pace and multitasking environment- proficiency in microsoft office suite, including excel, powerpoint, word and outlook- detail oriented, organized and customer focused- empathetic, positive attitude and proactiveness