In fast changing markets, customers worldwide rely on thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.
The logistics support analyst's mission is to set up, carry out studies and define a set of scientific and technical activities aimed at ensuring the supportability of equipment, products or systems throughout the life cycle by:
- by influencing their design & development ;
- by defining the customer and industrial elements necessary to support the equipment, products or systems concerned and ensuring that they are identified and organized in a coherent manner;
- by ensuring that its recommendations are taken into account at the level of the supporting elements;
*responsibilities*
- ensures compliance and provides import / export administration and control within government rules and regulations.
- provides user support for export system including problem resolution, customs queries, user issues and recommends/supports systems changes.
- participates in the evaluation, development, implementation, and continuous improvement of specific scm business processes including cost savings and cycle time reduction.
- provides ongoing support in resolving process/execution issues with both internal and external customers.
- responds to requests for support/service and develop processes to meet customer demands and ensure satisfaction.
- provides necessary data for bid activity on import/ export and transportation related costs.
- monitors activities of the team against defined objectives, reports on achievements and proposes ways in which performance can be improved.
- maintains applicable system tables in support of related activity.
*knowledge/skills/competencies*
- good knowledge of electronics manufacturing environment, material and processes.
- strong understanding and interpretation of traffic and customs rules and regulation.
- ability to identify and resolve complex process/system problems using financial, analytical, and/or statistical models.
- good understanding of internal and external customer requirements.
- ability to handle multiple tasks while maintaining attention to detail and accuracy and working under tight time deadlines.
- ability to evaluate, prioritize and problem solve a variety of tasks to ensure their timely and accurate completion.
- ability to communicate effectively, both verbally and in writing, with a wide variety of internal and external customers.