At pwc, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice, and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively. Those in enterprise risk management at pwc will focus on identifying and mitigating potential risks that could impact an organisation's operations and objectives. You will be responsible for developing business strategies to effectively manage and navigate risks in a rapidly changing business environment.
focused on relationships, you are building meaningful client connections and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise, and awareness of your strengths. You are expected to anticipate the needs of your teams and clients and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.
examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
* respond effectively to the diverse perspectives, needs, and feelings of others.
* use a broad range of tools, methodologies, and techniques to generate new ideas and solve problems.
* use critical thinking to break down complex concepts.
* understand the broader objectives of your project or role and how your work fits into the overall strategy.
* develop a deeper understanding of the business context and how it is changing.
* use reflection to develop self-awareness, enhance strengths, and address development areas.
* interpret data to inform insights and recommendations.
* uphold and reinforce professional and technical standards (e.g., refer to specific pwc tax and audit guidance), the firm's code of conduct, and independence requirements.
* learn and engage with new business processes and systems to support and enhance the experience of the customer/business user community.
* understand and possess prior experience with system implementation support, specifically around testing, training, and issue management.
* work independently and efficiently with a user experience-minded focus to solve business problems with a focus on a continuous improvement mindset while simultaneously taking direction from functional leaders to help execute client-facing, firmwide risk strategies.
* apply independent knowledge of the business environment and judgement to review and produce appropriate system training/educational materials and communications.
* communicate effectively (both verbal and written) by describing/explaining an issue and identifying a potential solution to both team/program leads and the user.
* utilize project management skills demonstrated through prioritizing and taking ownership for completion of tasks in an environment with competing priorities and multiple projects.
* develop self and others through coaching, contributing to team success, continuously learning and sharing knowledge through training and upskilling with others.
* enable the successful onboarding of teams to a new global application.
* develop an understanding of the associated business process and policies that support the new system.
* gain knowledge of the client and engagement lifecycle process (from contact to code).
* participate in the initial and ongoing (due to bug fixes/upgrades) user acceptance testing of the new system and provide clear, specific, and instructive feedback to the system project team/lead.
* review global training material with a user lens to determine if there are any supplemental training materials/solutions required.
* create and maintain all the related content for the business process/system in a central location.
* process support/issues requests effectively and efficiently and identify potential root cause/workaround solutions for the end user.
minimum years experience required
* 3-6 years of experience
additional application instructions
* no specific technological tools are required, but knowledge in excel and word.
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