Your team responsibilities
in this role you will be responsible for the identification, aggregation and reporting of private capital and hedge fund transactional and exposure data, as well as private company characteristics and financial statement metrics. Data is compiled through the examination and analysis of fund manager reporting and other resources. This information helps our institutional asset owner clients better understand their portfolio composition as well as measure investment performance and risk. The data analyst understands all private capital solutions data and works closely with the client coverage organization to handle operational queries and provide support to ensure data integrity.
this is a great opportunity to join a vibrant, fast growing and dynamic data operations team that helps set the gold standard for research quality private capital data.
your key responsibilities
* serve as a subject matter expert point of contact for client services for any support or resolution of client queries relating to private capital solutions data as needed.
* serve as a backup for all locations by providing critical time sensitive data input, data validation and client services support when peers in other locations are not available.
* provide service specific information to clients relating to policies, procedures and methodologies.
* ensure a successful and timely client experience by managing ad hoc task requests and data reconciliations.
* respond to inquiries relating to system applications and provide helpdesk support, resolve problems, and support end users.
* identify and escalate potential control gaps in a timely manner to decrease impact and ensure resolution.
* coordinate and facilitate user support meetings and trainings as necessary.
* at times interact directly with clients and fund managers to ensure a data completion and integrity.
* recommend service improvements based on client service feedback.
* work under limited supervision following standardized practices and/or methods.
what we offer you
1. at msci we are passionate about what we do, and we are inspired by our purpose – to power better investment decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.
2. wherever you are located you will find transparent compensation schemes and employee benefits that can help ensure your financial security and health. While they vary by different locations, we offer a broad range of benefits that are part of the value you receive as an msci employee.
3. our flexible ways of working will allow you to maximize your potential, and we will empower you with the trust, accountability, and advanced technology to perform at your very best.
4. you’ll find a purposeful approach to wellbeing to provide you with all the resources you need to be your best at work and in your personal life. Our ‘here for you’ employee assistance program is available for our employees globally, providing confidential emotional support, financial and legal advice free of charge.
minimum requirements
* undergraduate degree – majors in finance, economics, investment management, accounting, business management & information systems
* post-graduate qualifications advantageous, e.g. Cfa, caia
* 1-3 years of relevant work experience
* familiarity with financial markets, accounting practices and alternative assets (private capital & hedge funds)
* database application experience advantageous – sql, powerbi or python
* strong english communication skills required. Client servicing experience advantageous
equal opportunity employer
msci inc. is an equal opportunity employer committed to diversifying its workforce. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law.
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