Job overview
join our dynamic team as a customer service representative working remotely from mexico. This role is designed for independent contractors who are qualified and passionate about providing exceptional customer support. You will primarily manage inbound phone calls for a leading ridesharing company, assisting clients with their inquiries and ensuring a positive customer experience.
key responsibilities
1. respond to inbound customer calls, addressing a variety of needs and concerns.
2. provide accurate information about services to enhance customer satisfaction.
3. maintain professionalism and effective communication at all times.
required skills
1. excellent verbal communication abilities.
2. strong listening skills to fully understand customer needs.
3. calm demeanor under pressure, ensuring customer comfort during interactions.
4. a customer-oriented approach with effective problem-solving capabilities.
qualifications
1. prior experience in customer service is preferred.
2. strong interpersonal skills that facilitate independent work.
3. high school diploma or equivalent is required.
career growth opportunities
this position offers independent contractors the chance to refine their customer service skills, which can be beneficial for future roles within the industry, making it an ideal stepping stone for professional development.
company culture and values
our organization values proactive communication and customer service excellence, fostering an environment where independent contractors can thrive and make meaningful contributions.
networking and professional opportunities
working with us provides the opportunity to connect with a diverse clientele, enhancing your professional network and opening doors for future career advancement.
compensation and benefits
1. competitive compensation at $5-$6 usd per hour, paid weekly.
2. flexible working hours allowing for a balanced work-life integration.
3. the ability to work remotely as an independent contractor.
employment type: contractor #j-18808-ljbffr