*bmp technologies mexico*
*solicita*:
*it coordinator*
*descripción y requisitos*
*bmp technologies mexico*
*solicita: it coordinator*
*descripción y requisitos*
*it coordinator*
*responsibilities*
- assistance in the support and maintenance of technological devices.
- management and attention to requests or incidents in the help desk.
- asset management (laptops, computers, iot, etc.)
- preparation and configuration of hardware for users.
- investigate and resolve technical problems related to hardware and software.
- complete it projects in a timely manner.
- software and hardware verification for future updates.
- communicate and enforce the policies and procedures of it services.
- stay up-to-date on new technologies for hardware and software.
- management and requisition of software and hardware providers.
- maintenance and attention to label printers.
- support departments in carrying out new projects.
- creation and development of reports in excel.
- support and training for new users on the erp system (delmiaworks / eiq.)
- support and attention to users in a timely manner.
- works with end users to maintain and keep the shared file server organized
- acts as primary liaison with corporate it department for it and erp related issues (user issues, employee updates, new user requests, etc.)
- acts as a secondary liaison with corporate it contractor as required and necessary to support juarez
- supports remote users located domestically (remote sales)
- acts as a liaison between corporate it and domestic vendors as required
*skills and experience*
- advanced verbal and written communication in english.
- bachelor's degree or certificate in an area of information technology.
- hands-on experience with desktop and laptop computers.
- resolution of network problems, connectivity, ip addressing, tcp/ip, vpn.
- support for remote users.
- working knowledge of active directory, dns, dhcp, hyperv, san, nas, remote services / terminal servers.
- knowledge of structured cabling standards and regulations.
- ability to solve problems.
- decision making, analytical skills and logical reasoning in relation to operating systems.
- ability to perform first level diagnostics on hardware and software.
- basic understanding of cisco voip.
- technical knowledge of routing and switching.
- adaptability in organizational changes and changing priorities.
*additional advantages*:
- certifications: cisco, comptia, microsoft, itil, iqms (eiq / delmiaworks), aduanasoft, tress, minitab.
puesto: ingeniero - sistemas*información adicional*
- tipo de contrato: permanente- salario: negociable
- pais: mexico
- estado o region: chihuahua
- ciudad: ciudad juarez