*bmp technologies mexico*solicita*:*it coordinator*descripción y requisitos*bmp technologies mexico*solicita: it coordinator*descripción y requisitos*it coordinator*responsibilities*- assistance in the support and maintenance of technological devices.- management and attention to requests or incidents in the help desk.- asset management (laptops, computers, iot, etc.)- preparation and configuration of hardware for users.- investigate and resolve technical problems related to hardware and software.- complete it projects in a timely manner.- software and hardware verification for future updates.- communicate and enforce the policies and procedures of it services.- stay up-to-date on new technologies for hardware and software.- management and requisition of software and hardware providers.- maintenance and attention to label printers.- support departments in carrying out new projects.- creation and development of reports in excel.- support and training for new users on the erp system (delmiaworks / eiq.)- support and attention to users in a timely manner.- works with end users to maintain and keep the shared file server organized- acts as primary liaison with corporate it department for it and erp related issues (user issues, employee updates, new user requests, etc.)- acts as a secondary liaison with corporate it contractor as required and necessary to support juarez- supports remote users located domestically (remote sales)- acts as a liaison between corporate it and domestic vendors as required*skills and experience*- advanced verbal and written communication in english.- bachelor's degree or certificate in an area of information technology.- hands-on experience with desktop and laptop computers.- resolution of network problems, connectivity, ip addressing, tcp/ip, vpn.- support for remote users.- working knowledge of active directory, dns, dhcp, hyperv, san, nas, remote services / terminal servers.- knowledge of structured cabling standards and regulations.- ability to solve problems.- decision making, analytical skills and logical reasoning in relation to operating systems.- ability to perform first level diagnostics on hardware and software.- basic understanding of cisco voip.- technical knowledge of routing and switching.- adaptability in organizational changes and changing priorities.*additional advantages*:- certifications: cisco, comptia, microsoft, itil, iqms (eiq / delmiaworks), aduanasoft, tress, minitab.puesto: ingeniero - sistemas*información adicional*- tipo de contrato: permanente- salario: negociable- pais: mexico- estado o region: chihuahua- ciudad: ciudad juarez