We are a mexican company focused on the collection, handling and processing of recyclable waste; as well as the confinement of non-hazardous waste. Leaders in the management of recyclable waste in the maquiladora industry.
if you are ready to join our team, we are looking for a customer service representative.
your role:
1. review demand and send orders to customers.
2. respond to urgent emails within required timeframes.
3. ensure customer requirements are met within the required timeframe.
4. check reports daily and communicate with departments.
5. analyze customer variances from releases on a daily basis and send priorities to production supervisors and planner as needed.
6. respond to customer in case of conflict with current plans.
7. notify material analysts of changes.
8. monitor/measure customer demand variance as well as consider appropriate stock.
what do you need?
1. strong experience in problem solving, customer management, and effective communication.
2. execution and promotion of leadership within and outside the team.
3. project management + advanced knowledge of windows office.
4. high initiative, proactivity, and sense of urgency.
5. team building and collaboration.
6. completed engineering or bachelor's degree.
7. conversational english essential.
we offer:
1. legal benefits.
2. work schedule from monday to friday 8:00 am to 6:00 pm.
3. weekly salary $3,200.00 gross.
4. short-term career development and growth.
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