If you're looking for a career where you can make a real impression, join global service center (gsc) hsbc and discover how valued you'll be.
hsbc is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories.
we aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
we are currently seeking an experienced professional to join our team in the role of *success factors tester,*this role is responsable of *the correct implementation of new ats within talent acquisition & onboarding (tao) transformation programme, act as the conection between the it technical team and the business team* and contribute to the delivery of testing across the rollout of the new processes and systems.
this is a unique opportunity to influence how we attract, engage, and retain talent on a global scale.
the role will report into the test manager.
*principal accountabilities*:
- be a key member of a multi-disciplinary process and tech team within the ta transformation programme, working with tao, hr, design, it, and business architecture to implement a new ats system replacing another one.
- support the test manager in the delivery of a clear test strategy and plan in accordance with tight project timelines and update the status for the business teams and jira.
- manage and co-ordinate systems testing across sprints, uat, sit, and service rehearsal testing, considering test cases, scenarios, traceability, data, execution, documentation and closure/sign-off.
- work with key team members to ensure business requirements are tested appropriately as part of the work completed in sprints, with thought and consideration to test scripts, test data, traceability, test evidence/documentation etc.
- work with the test manager to ensure the programme team members and business users are trained appropriately and have clear guidance material to ensure testing is completed effectively.
- support the management and co-ordination of testing resources and third parties/vendors.
- ensure all key business stakeholders are aligned with test documentation.
- contribute to the user acceptance testing phase including preparation, execution, and formal closure.
- contribute to the service rehearsal testing phase including preparation, execution, and formal closure.
- working with the test manager, perform and manage functional and integration testing with third parties via agreed test plan and ensuring defects/issues are resolved by third parties within timeline.
- feed in any regular updates and reports on test progress, results, and risks.
- build positive relationships and work closely with business stakeholders, colleagues, support teams and suppliers.
*key requierements for the role*:
to be successful, you should have:
- *advanced conversational english (+ c1 level)*to interact in technical business meetings with senior international leaders from it and hr.
- *3+ years of testing experience in a large-scale transformation environment,* with test management and execution experience across the lifecycle of technology implementation.
- *experience within hr, talent acquisition ats service management technologies* (preferably +2 years of experience with successfactors, service now and eightfold).
- understanding of agile and iterative testing methodologies with a focus on the functional / business testing execution
- ability to work with it design and business teams to create test scripts (and appropriate test data) from functional requirements.
- ability to support and train senior business users with regards service rehearsal execution.
- hands on approach, with strong attention to detail and commitment to high quality test preparation and execution.
- strong communication and stakeholder management skills.
- motivated self-starter, curious to find better solutions and speak up.
- ability to work in teams across multiple locations globally.
- working knowledge of jira to own defect management lifecycle.
- aware of the latest trends in test approach and methodologies with the ability to drive best practices for quality assurance and quality engineering.
*why join us?
*
this role is not just about testing; it's about playing a crucial part in one of hsbc's most ambitious transformation initiatives.
you will work closely with operative senior leaders at the *talent acquisition & onboarding (tao) transformation programme*, to firstly undersatnd the day to day activities of the area regarding the requirements and needs for the change implamentation of the ats system, thus, you will need to have hands on experience on ats system change implemantation on a technical level just as be able to report the status to the senior stakeholders internationally in english.
at hsbc we offer our colleagues a greater number of leave days so that they can fully enjoy their