.location: mexico city, mx, 11560 zapopan, jal, mx, 45136- requisition id: 16421*objective*:*principal responsibilities*:- represent and communicate product strategy and vision in line with the businesses long-term goals to both internal and external partners- develop complete understanding of customers product needs- work with the technology teams to bring roadmap items to the market- provide know-how and problem-solving advice to commercial and product marketing teams engaging with prospective customers, throughout the sales cycle- product / project lifecycle management from concept to phasing out of product(s).- conducts meetings with business users and customers to collect requirements for projects, new features or improvements- plan and implement delivery of sophisticated sales process and commercial projects- support cross-functional project plans that include scope definition, schedules, customer identification, resourcing, communication plans and risk analysis- work with internal and external partners to handle, set and communicate delivery expectations; demonstrate analytical,problem-solving, and communication skills with the ability to articulate sophisticated technical concepts to non-technical customers- build process documentation as needed- cultivate robust and balanced working relationships between business and technology teams to develop a cross-functional team environment- promote and evangelize agile transformation and continued adoption across the organization*duties & activities*:- develop detailed cases to support product development investments- build detailed product specifications for use in product development efforts- perform competitive analyses- geographic presence- products and features- swot- support development off training documentation- support commercial teams as needed in product commercialization initiatives- support delivery teams as needed during product / project deployment*required qualifications*:to be successful in this role, previous experience working with a cross functional team of project / product managers, software developers, administrators and testers