*role overview*the technical account manager (tam) ensures clients' successful onboarding, integration, and support using onebeat's inventory optimization solution.
this hands-on, technical role bridges client engagement with data and system expertise, requiring coding proficiency and strong communication skills.
*key responsibilities*- * client collaboration*:- partner with clients to define and document their data integration needs.- educate clients on data requirements, formats, and best practices.- * data integration & validation*:- support clients in extracting and validating data, ensuring accuracy and integrity.- conduct detailed analysis of initial data sets, addressing discrepancies proactively.- * technical configuration & automation*:- build and optimize sql queries, and api requests, and configure internal tools.- design scripts and workflows to automate routine data extraction processes.- * pre-sale & post-sale support*:- provide technical insights during pre-sales to demonstrate how onebeat's solutions align with client needs.- deliver ongoing support to ensure successful solution implementation and adoption.
*requirements*:*tech skills & qualifications*- 4+ years in technical roles like tam, data analyst, or developer.- proficiency in sql, scripting (python/ ruby), and data processing.- familiarity with yaml, json, erps, databases, and etl data pipelines.- bachelor's degree in computer science, information technology, or related fields.- fluent in spanish and english*soft skills*:- 3+ years in client-facing roles providing technical support, consultancy, or account management.- ability to translate technical concepts for non-technical stakeholders effectively.- team player and can-do attitude