.*who we are*:at inchcape, our vision is to have a connected world, in which our customers trade successfully and make better decisions in every port, everywhere. We use technology and our global network to help our partners connect to a smoother, smarter ocean. Inchcape combines its worldwide infrastructure with local expertise through our global network of over 240 proprietary offices, across 60 countries and a team of more than 2,500 committed professionals. Our diverse global customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors as well as naval, government and intergovernmental organizations.we have an ambitious growth model and a career here is certainly going to be a rewarding one that will allow you to bring your skills & experience. We embrace change and are open to new thinking and pushing for positive change in our industry.sound like the place for you?*business need / purpose of role*the *documentation clerk *is the link between the operations and the accounting department, ensuring the correct entry of information in our systems to keep track of the invoices incurred in the scales of the vessel in port, in order to put together the final account.*objectives & measurement - key responsibilities*:- work together with ship agents in the collection of all documentary information (invoices) related to ship care.- enter billing information into internal computer systems.- collaborate with the vessel agent in meeting vessel requirements.- ensure that the department meets kpi standards- resolve problems or doubts with customers regarding billing issues or other documents.- work with the shipping agent on department strategies to improve work procedures.*knowledge, skills, and abilities*:- knowledge of port operations and maritime industry- knowledge of shipping documentation i.e., bill of lading (bol- knowledge of operational web-based systems- knowledge of local maritime laws, rules, and regulations- attention to details and effective organizational skills*education/experience*:- technical degree in administrative areas. (business administration, accounting, logistics, etc.)- desirable experience in similar positions.- desirable intermediate level of english.*why inchcape shipping services?*we believe in building a diverse and high performing workforce, that works together to provide our customers with the exceptional service they deserve. To reach the highest standards we depend on our people, their welfare, training, and expertise. We realize the value of our staff and know that your unique experiences, skills, and passions will help you to build a rich and rewarding career in our dynamic industry.*_ global perspective_* - we connect the world and see the bigger picture.*_ the power of people_*_ -_ we rely on the strength of local agent knowledge and relationships.*_ progress_*_ _- we adopt new thinking and push for positive change in our industry