*duties and responsibilities of the programming specialist*:
- partner with operations, quality, training, and customer success on suggested improvements to client accounts
- work consistently with onboarding to set up new client accounts to meet client expectations and timelines
- proactively monitor the programming queue in salesforce to assure cases are being handled in a timely manner
- assist with reprogramming existing accounts to the nexa account success standards
*education and/or work experience requirements*:
- bachelor's degree preferred
- 2+ years customer service and/or programming experience
- excellent written and interpersonal communication skills
- a driven, enthusiastic individual with a commitment to accuracy, efficiency and executing key organizational initiatives
- ability to multitask
- strong organizational and prioritization skills
- flexibility with hours based on business need
tipo de puesto: tiempo completo, por tiempo indeterminado
salario: $15,000.00 - $21,532.88 al mes
horario:
- lunes a viernes
- turno de 8 horas
educación:
- licenciatura terminada (deseable)
experiência:
- .net: 2 años (deseable)
- javascript: 2 años (deseable)
- desarrolladores ios: 1 año (deseable)
- desarrolladores android: 1 año (deseable)
idioma:
- inglés (obligatorio)