*duties and responsibilities of the programming specialist*:- partner with operations, quality, training, and customer success on suggested improvements to client accounts- work consistently with onboarding to set up new client accounts to meet client expectations and timelines- proactively monitor the programming queue in salesforce to assure cases are being handled in a timely manner- assist with reprogramming existing accounts to the nexa account success standards*education and/or work experience requirements*:- bachelor's degree preferred- 2+ years customer service and/or programming experience- excellent written and interpersonal communication skills- a driven, enthusiastic individual with a commitment to accuracy, efficiency and executing key organizational initiatives- ability to multitask- strong organizational and prioritization skills- flexibility with hours based on business needtipo de puesto: tiempo completo, por tiempo indeterminadosalario: $15,000.00 - $21,532.88 al meshorario:- lunes a viernes- turno de 8 horaseducación:- licenciatura terminada (deseable)experiência:- .net: 2 años (deseable)- javascript: 2 años (deseable)- desarrolladores ios: 1 año (deseable)- desarrolladores android: 1 año (deseable)idioma:- inglés (obligatorio)