This position is responsible for implementing the customer service daily operations.
*responsibilities*:- assist consumers on inbound calls with general inquiries, troubleshooting, and warranty replacements- input complete and accurate information on zendesk (ticketing system)- provide service parts and follow-up delivery*requirements*:- 2 years of experience in customer service (industry preferable/ call center acceptable).- good communication skills are needed for this position.- fluent in english is a requirement for this position (spoken/written).- computer skills required.
windows (preferable).- no transportation issues - have your car (preferable).- attention to detail.- multi-task.- assist demanding customers.- problem-solving.- time management.