*job description*:- may require interpretation service during conferences or meetings with counterparts, clients, and vendors.- initiate and implement quality assurance and process improvement activities- assist in capability development of bilinguals by conducting coaching or language training activities- research, compile and learn business, tools and technical terminologies- use and contribute in strengthening translation tools to increase productivity- willing to be cross-trained on technical (sap, oracle, sfdc, service desk, etc.)
or project management/support tasks- work with teams and diverse range of people- work in a service desk setting involving spoken and written communication in the foreign language (non-english)- work on a project as technical support (sap, oracle, sfdc, service desk, etc.
)- other language-related tasks as may be defined and assigned from time to timejob qualifications:- a bachelor's degree in information technology, computer science, or other relevant fields.
undergraduates with language proficiency are welcome to apply- able to effectively communicate, verbally and in writing, in both english and a foreign language (i.e., japanese, mandarin, spanish, portuguese, french, german, italian)- experience in providing customer service, analytical testing, quality assurance testing, or other relevant experience- familiarity with ms word, ms excel, and ms powerpoint- experience in analysis, troubleshooting, problem solving and project management- must be willing to work on holidays, weekends, shifting schedules and extended working hours