.company overviewmotorola solutions is there for our customers when everything is on the line.
in extreme moments when a hurricane lands or when a fire breaks out.
and in everyday moments when a package arrives just in time for the holiday or when a child doesnt miss the school bus home.we unify voice, data, video and analytics in one integrated ecosystem to enable individuals, businesses and communities to work together in more powerful ways.
to help people make better decisions, act confidently and be their best in the moments that matter.
bring your passion, potential and talents to motorola solutions and connect with a career that matters.department overview motorola solutions is a global leader in missioncritical communications and analytics.
our technology platforms in missioncritical communications, command center software and video security & analytics, make cities safer as well as help communities and businesses thrive.
at motorola solutions, we are ushering in a new era in public safety and security.
motorola solutions video division is defining the future of the security industry through innovative endtoendsolutions and awardwinning ai based surveillance systems.
artificial intelligence is transforming the world and our team is advancing the field as it applies to the surveillance industry.
we are proud to be industry leaders in video analytics with products like appearance search and unusual motion detection along with our cloud service platform.
our video solutions have been installed in more than 120 countries at thousands of customer sites, including school campuses, transportation systems, healthcare centers, public venues, critical infrastructure, prisons, factories, casinos, airports, financial institutions, government facilities, and retailers.
*job description*:calipsas ai platform analyses cctv video in realtime to assess risk, filter out false alarms and automatically notifyalarm monitoring services.
our current focus is on detecting burglary and theft and we monitor sites acrossconstruction, logistics, industrial, agricultural, retail and residential sectors.founded three years ago, we are currently going through a period of significant growth and are looking for a talentedtechnical support analyst to contribute to our journey.role descriptionas a technical support analyst, you will be responsible for responding to technical inquiries and issues from ourcustomers.
tasks can include installing and configuring camera systems, diagnosing hardwaresoftware faults andbasic sql queries in order to run the first level diagnostic for our customers, and advise them on the appropriatesolution.attitude, value transparency and have a collaborative working approach.
theres no prerequisite industry knowledgerequired, but a genuine interest in ai, machine learning and technology will help.tasks and responsibilitiesworking with customerscolleagues to identify and solve technical problems