*driving infinite possibilities within a diversified, global organization*:
implement and coordinate the operational aspects of ongoing customer & product support projects.
you will serve as liaison between project management and planning, project team, and line management.
you will review status of projects and budgets.
you will coordinate schedules and deliver status reports.
you will assess project issues, and develop resolutions to meet productivity, quality, and customers satisfaction goals and objectives.
you will develop mechanisms for monitoring project progress, and for intervention and problem solving with project managers, line managers, and customers.
*key responsibilities*:
- project management
- perform deep dive in the process and come up with process improvement solutions
- project planning
- customer support
- facilitate team alignment
- deliver status reports
*you must have*:
- bachelor's degree, or equivalent.
- advanced english
- experience in honeywell, preferably past experience in order management, or master data.
*we value*:
- strong business acumen
- in-depth understanding of complex business systems such as sfdc, sap
- a proficient understanding of the principles and best practices in (customer service)
- excellent team and communication skills
- an ability to take initiative and work with limited direction
- an ability to influence across a broader organization
*additional information*:
- * job id*:req385588
- * category*:customer experience
- * location*:av.
santa fe no 94,torre "a" piso 1,mexico city,ciudad de mexico,01210,mexico
- exempt