Flo networks is a leading provider of telecommunications services between the us and mexico.
we provide connectivity and managed services to fortune 1000 companies, telecommunications, and cable companies over a fiber optic network that spans over 13,000 miles between both countries.we have an immediate need for an experienced *carrier relations manager.
* this position can be based in *monterrey, *ciudad juárez, or mexico city, mexico.
*the role*:*the responsibilities*:- source connectivity services for our customers in the region.- accurately quote pricing and serviceability options to sales executives, pre-sales engineers and project managers.- accurately maintain records of circuits ordered and status of ongoing projects.- provides information to internal departments in regards to circuits (i.e.
circuit ids, account numbers, etc.
)- maintains an outstanding working relationship with telecom vendors and carriers.- assists finance with billing disputes with vendors.- assists in the processing of telecom invoices and reconciliation.- responsible for the procurement of telecom services beyond customer premise locations.- reconciles customer premise connection charges and contract recurring lines.- assists management in resolving inquiries concerning charges to the budget.- assists in maintaining telecommunication accounting records, documents and databases.- creates and responds to written business correspondence with telecommunication vendors, carriers and regulatory agencies as required.- assists the support departments when the services procured are in default of the agreed terms and conditions for performance, technical requirements, support and response times.- may perform other duties as assigned.
*the requirements*:- bachelor's degree in telecommunications, computer engineering or related.- +5 years' experience procuring, managing or delivering telecommunications services.- special skills in project management, time management, organization, multi-tasking and detailed accounting analysis are needed for this position.- excellent time management, use of planning and forward-thinking skills and decision making skills.- must be detail oriented, very organized, self-motivated and maintain a professional attitude.- bilingual - fluent in english and spanish.