Specialist, medical operations
journey with us! combine your career goals and sense of adventure by joining our exciting team of employees. Royal caribbean group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.
this position is on site in mexico city.
we are proud to be the vacation-industry leader with global brands — including royal caribbean international, celebrity cruises and silversea cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.
royal caribbean group’s rcg health has an exciting career opportunity for a full-time specialist, medical operations reporting to the director, health operations, strat & pm.
the medical operations specialist is responsible for supporting the efficient processing and management of medical and public health records and operations. This role ensures accuracy in records and budgets, supports policy development and compliance, and assists in the preparation of executive-level presentations and reports. The ideal candidate will demonstrate strong organizational skills, attention to detail, and effective collaboration with vendors and internal teams.
essential duties and responsibilities
* process all medical and public health invoices promptly to ensure timely payment.
* collaborate with vendors to ensure all necessary information is included in invoices.
* assist with vendor setup in the apex system.
* process medical records for patients requesting them through our online link.
* review high-value consumable orders exceeding par levels for accuracy.
* ensure all ships close open and completed orders to maintain accurate budgets.
* assist with editing and updating sqm policies.
* follow up on sqm policy rejections and approvals.
* assist in preparing executive presentations for the operations committee, board book, executive kpis, and other reports.
* support a variety of tasks, including coordinating travel for the shoreside ph team and onboard traveling public health officers, vendor scheduling for onboard visits, preparing and updating presentations, data entry, and other administrative tasks as needed.
* coordinate fleetwide attendance to vessel sanitation program (vsp) workshops, work with crew travel on arrangements and with the vsp coordinator on training components. Answer related inquiries and later ensure invoices are approved, processed and completed.
* coordinate attendance for the annual rcg health conference for public health officers.
qualifications
* bachelor’s degree in a business or relevant field.
* minimum of 2 years of experience in a related role.
* proficiency in microsoft powerpoint and excel, including pivot tables.
* excellent organizational skills and the ability to multitask effectively.
the physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to handle or feel, reach with hands and arms, and speak or hear. The employee is frequently required to stand and walk. The employee is occasionally required to climb or balance. The employee must occasionally lift and/or move up to twenty-five pounds.
we know there is a lot to consider. as you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in royal caribbean group. We will hope to see you onboard soon!
it is the policy of the company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal caribbean group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.
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