*job details*what will you do?
*specialist, field it support*how will you do it?
*- vendor management, coordinate and manage relationships with external vendors to ensure the correct functioning of our infrastructure- it asset management, inventory check, asset record, lifecycle management (configuration, delivery, disposal), computer equipment, cellphones, printers, production terminals and peripherals.- identify potential service enhance opportunities and design the corresponding solutions.- cooperate with local projects, ensure the initiatives can be landed smoothly.- create and resolve incident and service requests, report errors and troubleshoot with next level it teams or third-party partners- install, diagnose, repair, maintain, and upgrade all hardware and equipment (including but not limited to pc, servers, ups, voip, printers, and scanners) to ensure efficient performance*what we look for?
*- ability to collaborate across multiple functions, departments and levels about it requirements.- ability to conduct research into pc issues and products as required.- technical knowledge of pcs software and hardware.
preferably ms windows environment, office 365.- motivated by providing excellent user support- basic knowledge of active directory