Description
the department
we have built a real estate department to meet the needs of ambitious deal makers.
the result is one of london's largest, most diverse and most complete property teams, whose clients span the worlds of corporate and private wealth.
we drive opportunities for our clients through our understanding of the complex policy landscape, through the leading role we play in shaping industry discussion on regulation and technological change, and by harnessing the power of technology.
the department's core practice areas include construction, development and urban regeneration, fashion and retail, investment, planning and environment, residential, dispute resolution, finance and taxation.
our use of proptech, from automation and visualisation tools to ai and structured databases, allows us to work faster and more efficiently and we draw on expertise from the firm's other specialist departments and our global network of connections in search of the best ways to bring people, capital and opportunities together.
everything is geared to finding practical, commercial solutions that get deals done.
the role
the practice & tech administrator is a team focussed role, based within a practice area in one of the firm's fee-earning departments, where the role holder will also be a key point of contact for tech matters within the team.
the practice & tech administrator will work as part of the legal operations team to provide timely and high quality administrative/co-ordination support to a group of lawyers.
this is a varied role, involving client contact, working as part of a friendly and high-performing team providing great service to our lawyers, and ultimately, the firm's clients.
in addition the practice & tech administrator will be highly skilled in the technology systems used in their teams, and will have a particular interest in new technology, and will work with the technology and strategy teams to test and design new systems, as well as working closely with the academy tech learning team to identify training needs within the team.
duties and responsibilities
- to build a good understanding of the practice's clients and work, how these align with the department's business strategy and that of the firm.
- full calendar management for assigned lawyers, including scheduling calls/meetings (ensuring all supporting papers/information are available for each meeting), looking ahead and following-up as needed to ensure best use is made of fee-earners time).
- to support fee-earners in the smooth running of the client/matter lifecycle, following documented procedures, ensuring all required information/documentation is obtained, issued and correctly stored on the firm's systems.
this will involve pro-actively chasing fee-earners and their clients for any missing information as well as full management of client files etc.
- to develop a strong working knowledge of the firm's billing systems, including processes, it systems and specialist support available internally, to support the fee-earners in being able to prepare and issue timely and accurate bills to clients.
- supporting fee-earners with monitoring and addressing unpaid bills, liaising with credit control as required.
- full management of travel and expenses for assigned fee-earners, ensuring business travel is booked via the firm's in-house provider.
this will include both routine and more complex travel arrangements, ensuring that fee-earners are provided with full itineraries, supporting materials and that business expenses are captured, approved and processed for payment in line with policy.
- ensuring all documents are maintained and filed in line with the firm's electronic and hard copy filing protocols.
- assisting fee-earners keeping their linkedin and mishcon profiles up to date.
- organising business breakfasts, dinners or smaller events and ensuring that business expenses are captured, approved and processed for payment in line with policy.
researching company/client information and biographies.
- assisting fee-earners logging referrals and contacts to interaction.
- supporting the fee-earning teams in using existing tools and technology (including giving access, providing admin support etc.)
- contributing to requirements gathering for new technology and solutions, including testing and providing active feedback.
- facilitating testing and engaging other members of the team in any pilots for new technology.
- contributing to training and engagement planning for new technology and solutions, in collaboration with the tech, strategy and academy tech learning teams.
- supporting the rollout of new technology and solutions.
- being actively involved in the mdr lab programme as and when required.
- if hired within the team, collaborating with administrative assistants to ensure that they provide support with filing and archiving, scanning, photocopying, updating contacts on interaction and arranging couriers etc.
- liaising with other i