Description*sutherland is seeking a motivated and passionate person to join us as a bilingual customer service agent.
we are a group of driven and hard-working individuals.
if you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
*what make us different?
*our workforce has thrived in an environment of diversity of thought, experience, and background.
we celebrate our diversity and embrace it whole-heartedly.
there is no place for disrespect.
we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of* one sutherland team, playing to win.
*bilingual customer service agents in this role get to*:provide service to clients by answering incoming calls and making outbound calls while accurately capturing all customer-related information in the proper client relationship management database by performing the following duties.
*qualifications*:our offer*:- direct hiring since day 1 (no outsourcing agency contracts)- fully paid training- *competitive salary and growth opportunities*:- performance bonus- all law benefits- food coupons- *annual merit increase opportunity*:- *permanent operations* *from home,* after training.- refer a friend bonus opportunity- high school diploma or ged (might be unfinished)- excellent verbal and communication skills (advanced english proficiency)- customer service/call center experience- basic pc keyboarding skills (25 wpm 80% accuracy)