Are you a lead technical support looking for a new role?
do you enjoy being part of a team that provides high-quality technical support for customers?
join our team
we are the leader in the oil & gas industry. Our innovative physical and digital solutions improve efficiency and production and maximize reservoir value. We maintain and run the pressure pumping equipment and services at the customer site. We aim to meet clients' expectations as part of baker hughes's operations.
partner with the best
as a lead technical support, you will be responsible for post-sales support of customer issues. You will repair, provide technical support, or a field/other services request. You will develop an operational year plan and suggest improvements in products, processes and procedures.
you will be responsible for:
* owning the resolution of post-sales technical customer issues and resolving post-sales technical issues.
* working together with business leaders to specify needs, communicate about project approach, and present outcomes of research done.
* handling standardized project processes and guidelines for choosing the right actions using some latitude in ways of working and planning.
* handling diverse clients in a region based on predefined contracts and frameworks.
fuel your passion
to be successful in this role, you will:
* have education background in any engineering or related field.
* have at least 5 additional years of experience in technical support.
* have a good command of oral and written communication skills in english.
* be able to coordinate several projects simultaneously and lead small teams.
* demonstrate effective communication, interpersonal and leadership skills with the ability to influence others and lead a small team.
working with us
nuestra gente está en el corazón de lo que hacemos en baker hughes. Sabemos que somos mejores cuando toda nuestra gente está desarrollada, comprometida y capaz de llevar todo su ser auténtico al trabajo. Invertimos en la salud y el bienestar de nuestra fuerza laboral, capacitamos y recompensamos el talento y desarrollamos líderes en todos los niveles para sacar lo mejor de cada uno.
join us
¿está buscando una oportunidad para marcar una diferencia real en una empresa con un alcance global y servicios y clientes emocionantes? ¡Únete a nosotros y crece con un equipo de personas que te energizarán e inspirarán!
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