Position objectivethe account manager is responsible for managing relationships with specific key customers as well as developing, leading, and managing key account negotiations to ensure financial growth and targets.
this includes identifying opportunities that develop new business, maintain existing business and delivering customer satisfaction aligned with the strategies of the company.
this should be achieved by deep understanding of the customer and/or distributor and their business environment.
the overall objective is to meet the company's annual growth and profit targetskey functions and responsibiities:- develop, implement, and execute strategic account plans to meet budget for profit (net sales and margin contribution) and volume objectives as part of the overall sales plan.- ensure compliance with all work processes in accordance with ingredion's safety policies, procedures, and culture, including but not limited customer on-site visits.- coordinate key account negotiations in a collaborative, productive manner to ensure regional buy-in and overall success to the global business.- analyze account data and provide insights to key stakeholders, including account budgets, pricing input, and improving cost effectiveness.- build and enhance long-term relationships with selected accounts by establishing business relationships with key decision makers and influencers in multiple disciplines (i.e.
r&d, marketing, purchasing) at the customer and at various levels.- pipeline management to accelerate the growth of specialties while protecting core business.- coordinate and lead cross-functional team efforts, in a collaborative, highly communicative manner to ensure account awareness, market knowledge and achievement of account profit and volume objectives.- drive growth through prospecting, collaborative visits, presentations, research and senior management contacts.- advise appropriate ingredion departments (e.g.
supply chain, manufacturing, customer service, etc.)
about customer problems.
facilitate resolution of customer problems with support of appropriate internal departmentsqualification and requirements- 3+ years in sales developing new business- food/chemical/biochemical/industrial engineer bachelor degree- 5+ years in b2b experience industries- desirable had worked in a distribution company related to b2b ingredients sales- experience in business analysis and commercial strategies- competence in developing and delivering compelling presentations- good project management skills and business fundamentals- customer service / sap knowledge is desirable- advanced business english is a mustrelocation available:no