Responsibilities:
1. supervise the day-to-day tasks of shipping logistics and dispatch personnel including approving work schedules, interpreting and applying company policies and procedures, completing employee performance appraisals, and recommending action plans as needed.
2. actively source quotes from various domestic and international private freight shipping & logistic service providers and recommend solutions based on competitive pricing and best-in-class service guarantees.
3. maintain constant communication with clients, vendors, and contractors to ensure the timely delivery of all packages and deliver outstanding customer service as set forth by the company.
4. assist in the creation of shipping labels for all domestic and international carriers including ups, fedex, dhc, and other shipping and freight delivery services.
5. monitor dispatch activities of various drivers and ensure that workload is being distributed equitably while maintaining a high level of service.
6. perform other related duties as assigned.
minimum requirements:
* bachelor's degree in project management, business administration, or related field.
* 5 to 7 years of experience in a similar role.
* experience working with ups, fedex, and international software, paperwork, and label printers.
* ability to work effectively with other employees, clients, and contractors.
* bilingual (english - spanish).
#j-18808-ljbffr