.about gartner it:join a world-class team of skilled engineers who build creative technology solutions to support our colleagues and clients.
we make a broad organizational impact by delivering cutting-edge technology solutions that power gartner.
gartner it values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team.about the role:gartner is looking for a well-rounded it sr. Project manager to provide project/program leadership for the delivery of technology services to gartner conferences.
the sr. Project manager oversees conference technology delivery within the americas / apac region, coordinates the delivery of priority conferences, and drives readiness and execution process adoption and improvement across all service teams.
this person will closely engage with conference business partners and provide operational transparency to senior leadership.this role is accountable for the quality of the results, benefits realization, end user satisfaction and timely delivery, ensuring that projects are planned and executed in a manner consistent with company strategy, commitments, goals, and standards.
in this role you will be required to manage and collaborate with geographically dispersed teams.
the candidate should have experience running projects in an agile environment.sr.
it project manager will be expected to travel ~10-15% per year.what you will do:responsible for the oversight and management of global technology-based project portfolio in support of gartner conference technology operations and initiatives.
accountable for fostering an environment of collaboration and high impact results.coordinate overall technology delivery to gartner conferences within the americas / apac region.conduct operational readiness routines, coordinating a team of project managers and engineers in adherence with established readiness runbooks and processes.manage conference technology business requirements and ensure regional conference staffing levels are in line with needs.identify, escalate and work to mitigate conference delivery risks.engage with conference business leads on readiness, execution and risk topics – including incident management onsite during conferences.partner with technical leadership to provide executive-level and cross-team updates to stakeholders.hold conference retrospectives, identifying and driving forward actions to continually improve operations.monitor conference delivery metrics trends, analyzing root cause of issues and developing plans to improve; consistently evaluate performance through key performance indicators.partner closely with teammates to design improvements to current-state processes based rooted in "on the ground" operational experience.foster a positive working culture with a "one team" mindset, supporting teammates through challenges and providing leadership through change