*vacante para la empresa herbalife internacional de méxico en guadalajara, jalisco*:
activities:
- resolve all day-to-day related issues and inquiries raised by employees, internal and external parties through ticketing system
- ensure compliance to helpdesk and case management policies
- perform all support and case management service activities
- review queries for all relevant process areas (like human resources, finance, etc.)
- monitor existing ticket queues, resolve and send resolutions to requestor where possible, transfer requests and inform users on lead times according to set guidelines.
*requirements*:
bachelor or technical career completed
service focused
ability to interact with other areas
excellent verbal and written skills in english
organized
adaptable
microsoft office
we offer:
competitive salary - weekly pay
benefits of law and superiors
direct hire
insurance of major medical expenses
dental and vision insurance
life insurance
annual bonus
30 days bonus
food vouchers
- weekly payment
75% vacation bonus
savings bank
12 days of vacation + 1 wildcard day
subsidized dining room
gym
parking lot
game room
learning platforms
employment stability
professional growth
schedule: monday to friday hybrid: 3 days on site 2 days at home 10 am to 7 pm
place: av.
camino al iteso
*nível de educación deseada*:
media superior
*nível de experiência deseada*:
nível medio
*función departamental*:
atención al cliente
*industria*:
bienestar y fitness
*habilidades*:
- customer service
- tickets service management