Create a better future
do you want to make a difference in the world and contribute to a sustainable future?
we believe we can develop the technology and gain the know-how to make that difference, tackling the climate challenge. It’s a big responsibility, and we have committed to do it. We have launched our ambition, missionzero – enabling our customers to move towards zero emissions in mining and cement.
as part of people experience connect, you'll be part of a customer service driven area, within an exciting global environment, taking care of our people across multiple locations
we need your skills, curiosity, and drive for change to fulfill our goal. Together, we enable our customers to produce the materials needed for a better future.
as a people service senior specialist, you will provide high-level professional advice in hr processes and systems and use knowledge about core systems and processes to drive operational alignment and efficiency across hr and stakeholders.
job responsibilities
1. handle medium to complex transactions related to people processes across the hire to retire processes
2. collaborate with the other p&s teams to case manage and resolve complex issues
3. train and support junior people services team members on process clarifications and case management activities
4. manage global support like reorganizations, redundancy processing etc
5. support in bulk changes and uploads of data arising out of different projects or events
6. educate employees and make awareness about the self help options available for them in each opportunity
7. perform recurrent data audits and ensure corrective actions are completed
8. analyze trends of queries and proactively suggest areas for improvement
9. build strong peer relationships within the people services team and also the larger people organization
what we offer
10. competitive benefits package including medical, dental, disability, life insurance and voluntary insurance options
11. annual bonus
12. an equal opportunity employer committed to creating a diverse and inclusive workplace
13. a global network of supportive colleagues and growth opportunities
candidates will be contacted by email.