Job title: technical service assistant
function: overall function is the subject matter expert on haulotte erp (m3) to support operational service teams activities
the specific functions are outlined here, but not limited to this list:
1. create and follow services and purchase orders.
2. management of requirements for personnel entry to client facilities.
3. spare parts, service, and machine invoicing, including credit notes.
4. create and send instruction letters for forwarding agent.
5. submit and follow claims for spare parts warranties.
6. support and fill kpis information from m3 & cognos.
7. customer proper creation in the system.
8. po creation, reception, and quality check.
9. management of customer billing portals.
specific skills:
1. english speaking and writing skills.
2. communication with customers.
3. service attitude.
4. strong pc skills (ms office).
5. self-motivated and organized.
6. ability to work independently.
7. ability to work as a team.
8. ability to meet deadlines.
9. strong attention to detail.
education:
bachelor’s degree in administration or related to systems.
experience:
3-5 years of work experience.
salary: $22,000 mxn per month
benefits: above those required by law
location: manufacturing plant, santa catarina, nuevo león
employment type: full-time, permanent
work mode: on-site
minimum requirements:
1. educación mínima: educación superior - licenciatura
2. 3 años de experiencia
3. idiomas: inglés
keywords: servicio, service, ayudante, asistente, auxiliar, aux, auxiliary, assistant, helper, aide
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