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*job summary*:*your role*:- lead account growth while managing the customer relationships and voice of the customer.- create customer strategies through detailed value propositions maximizing booking, revenue and profitability achieving aptiv metric and objectives.- lead resolution of customer commercial disputes (recognized as aptiv's customer lead).- establish proactive communication and relationship that promotes confidence and trust.- ensure customer demands are managed through the appropriate internal processes such that all responses are made timely, within and consistent with our commercial policy.- create and drive deployment of strategic plan for the account.
interacting with the customer purchasing, engineering and program management teams- identify business development opportunities.- interact with the global aptiv team, and execute any set strategy for the account- coordinates the negotiation of contracts, contractual changes, preparations of proposals and financial conditions of contracts.
coordinates and monitors pricing, quotations, business proposals and 'win-or-lose' feedback.- responsibility for the preparation and physical presentations provided to customers that are related to all aspects of the business account (technical and commercial).- ensure compliance with customer specific requirements*your background*:- bachelor of science in business or engineering, or related field- 2+ years' experience in electrical center manufacturing and business processes- ability to forge customer relationships with purchasing, engineering, & business teams of our customers- persistence to achieve revenue & profit goals- demonstrated leadership experience- ability to compile and present business cases for leadership approval- business acumen including negotiation skills and understanding of financial business cases- self-starter in learning the cs product portfolio and unique design features' value proposition for communication with customers- able to interface globally with sales teams and customers- proven ability to work autonomously, manage large & varied work load, set priorities and close- preferred experience in connection electrical systems- some travel required- ability to work flexible hours and support customers from eastern to pacific time zones*additional background preferences*:- master's degree in business administration or engineering- ability to read a production print and answer basic product questions without involving engineering.- 3+yrs experience working in the commercial vehicle industry- enough technical competence to be able to present the cs product portfolio to customers without engineering or product line manager involvement- ability to answer basic product performance questions (current rating, voltage range, temperature range, etc.
)- demonstrated proficiency using microsoft office (i.e.
word, project, excel, outlook, skype, teams, visio, etc