The e-commerce logistics coordinator is responsible for managing all aspects of shipping routes and delivery, specifically with regard to customer satisfaction.
as e-commerce logistic coordinator, customer satisfaction is a priority.
additionally, a logistic coordinator is well-versed in supply management principles and practices.
*essential functions*- manage orders and arrange stocking of materials and equipment to ensure they meet needs- plan and track shipment of products according to customer requirements- communicate with suppliers, retailers and customers to achieve mutual satisfaction- maintain logs and records of warehouse stock and executed orders- recruit and coordinate logistics staff according to availabilities and requirements- prepare accurate reports- arrange same-day deliveries whenever possible- prepare accurate invoices*competencies*- ability to work with little supervision and track multiple processes- knowledge of laws, regulations and iso requirements (a plus)- computer-savvy with a working knowledge of logistics software (erp)- previous customer service experience- outstanding organizational and coordination abilities- excellent communication and interpersonal skills- keen on working in a fast-paced environment*preferred education and experience*- bachelor's degree in logistics or business analytics (preferred)- 5+ years' experience in customer service or logistics management- experience in e-commerce environment preferretipo de puesto: tiempo completosalario: $30,000.00 - $50,000.00 al meshorario:- diurnoprestaciones:- seguro de gastos médicos- seguro de vida- vales de despensaexperiência:- e-commerce: 5 años (obligatorio)- logística: 5 años (obligatorio)idioma:- ingles avanzado (obligatorio)lugar de trabajo: empleo presencial