1 apr 2025
- start date
- 2nd july or 9th july 2025
- duration or end date
- 6th, 13th, or 20th august 2025
- salary
- £676.72 (603.84 + 12.07% holiday pay).
plus paid induction programme.
*at international house london, we are excited to invite you to join our team for the upcoming young learner summer season.
*
*essential requirements*:
- educated to gcse standard 5 a*-c grades (including english and maths) or equivalent.
- proficient english speaker
- it literate
- excellent administrative skills
- customer service experience
- ability to multitask
- excellent interpersonal skills with a client focused approach.
- ability to work flexibly and as part of a team.
- ability to work under pressure and to deadlines.
- excellent time management and organisational skills.
- confidence to take initiative and work autonomously.
- ability to problem solve in the moment.
- satisfactory dbs check/police check.
*desirable*:
- experience of working with young learners
- experience working in residential environment
- ability to speak other languages
- first aid training
- safeguarding training.
*contract*
from 1-6 weeks depending on locations
hours of work:
your normal hours of work are up to 48 per week over a six-day week, to be agreed depending on availability and centre requirements.
this position involves working on weekends and other unsocial hours.
time off:
you will have one day off per week (a full 24-hour period).
there may be some restrictions on which day this can be, depending on operational need.
the on-site induction will last for four days and will include orientation to the site, safeguarding and role-specific training.
pre-camp, there will be an online course to complete (approx.5 hrs).
you may also be invited to attend first aid training, group sessions at head office, and/or remote training sessions.
all elements of the induction are paid (separate to your salary)
*duties and responsibilities of all summer staff*:
- student welfare and safety_
- actively promote and safeguard the welfare of all students
- create and maintain a safe, respectful, and inclusive environment
- stay vigilant and report any concerns about student well-being to appropriate staff members
- understand and adhere to all child protection and safeguarding policies
- pastoral care and student support_
- provide emotional support and guidance to students adjusting to a new environment
- collaborate with other staff members to address individual student needs
- professional conduct_
- follow instructions and directives from line managers (cm) promptly and professionally
- contribute to a positive work environment by maintaining a cooperative and respectful attitude
- be flexible and willing to take on additional responsibilities as assigned by your line managers
- adhere to all ihl young learners policies, procedures, and codes of conduct
*duties and responsibilities of centre administrator*:
- accommodation_
- ensure all students have rooms appropriate for their booking
- update changes to room list and liaise with site staff regarding any maintenance issues
- check with house supervisors if any students should not receive their deposit
- ensure all room keys are ready for transfer day
- transfer day_
- support the centre manager preparing for transfer day
- ensure all staff are briefed on duties for arrivals/departures
- update live transfer sheet throughout the day
- overseeing registration and ensure staff are all aware of the registration process
- financial transactions_
- ensure petty cash/payments received records are kept up to date
- file receipts for petty cash/payments received and upload to folders
- ensure all expenditure is added to spreadsheet
- reimburse staff for any expenses they have paid for
- passports and deposits_
- create a functional filing system for passports and students' deposits
- ensure all deposits and passports have been returned before departure
- liaise with group leaders about storing passports
- administration_
- assist with registration of new starters (staff) including photocopying documents, checking right to work and record-keeping
- report numbers (eg dietary requirements) to relevant site staff
*other benefits*:
*what training will i receive?
*
- first aid training (optional)
- british council safeguarding training
- role specific training on staff portal
- professional development training, e.g.
intercultural communication
what's included/working conditions?
- 3 meals a day, and access to tea and coffee throughout the day
- free accommodation with en-suite or shared bathroom facilities (please note that we cannot guarantee en-suite rooms, but the shared bathrooms will be staff only)
- opportunities to attend excursions to locations in the surrounding area and around the uk
- some use of the on-site facilities (by arrangement with the centre)
- professional development opportunities
*how will this enhance my career?
*
- office, administrative and front-of-